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Ways to contact

The Civic Centre is open from 8:30 and closes at 17.00 Monday to Friday (Wednesdays from 9.30) you can call us on 01303 853000

Call, email, visit or write to us...

Email: Benefits team
Tel: 01303 853555

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Email: Building control team
Tel: 01303 853538

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Email: Community Development
Tel: 01303 853 000

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Email: Committees team
Tel: 01303 858660

If you are a journalist with an enquiry (including out of hours) please contact: Mark Luetchford, Communications Manager on 01303 853507

Email: Communications: Press and Media Enquiries
Tel: 01303 853507

Call, email, visit or write to us at East Kent Housing for all council housing enquiries

Web: Council housing team
Email: Council housing team
Tel: 01303 853700

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Email: Council tax team
Tel: 01303 853555

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Email: Customer Services
Tel: 01303 853 555

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Email: Democratic services team
Tel: 01303 858660

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Email: Economic Regeneration team
Tel: 01303 853506

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Email: Environmental health team
Tel: 01303 858660

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Email: Food safety team
Tel: 01303 858660

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Email: Grounds team
Tel: 01303 858660

Call, email, visit or write to us for all homelessness, housing options, advice and waiting lists enquiries

Email: Housing options team
Tel: 01303 853300

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Email: Human resources
Tel: 01303 853680

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Email: Hythe pool team
Tel: 01303 269177

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Email: Licensing team
Tel: 01303 858660

Call the main switchboard number to speak to an operator directly about your enquiry

Email: Main switchboard
Tel: 01303 853000

Call us to report noise problems, lost and found dogs and other emergencies out of normal working hours

Email: Out of hours emergencies
Tel: 01303 221888

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Email: Parking services team
Tel: 01303 858660

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Email: Contact us
Tel: 01303 853538

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Email: Recycling and waste team
Tel: 01303 858660

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Email: Shepway Lifeline team
Tel: 01303 242615