Search site menuicon

Pest problems

Information and guidance relating to pest problems in public and private premises

Help with pests

Rats, mice, insects, birds and other animals can carry diseases and damage property. These problems get worse if the infestation is not treated. If you have pests in your home, you can arrange a pest control visit. 

To arrange a visit:

How much does it cost?

As a Shepway resident you get a discount on normal commercial pest control rates.

Payment will need to be made before work is carried out by OCS.

Please note that if OCS is not able to do the work as it means removing floor boards or walls etc, or there is an issue which requires going passed cables etc, the job can not be completed and only a partial refund can be given. Please speak to OCS about this before agreeing to pay for the work to be carried out.

Typical fees

Type of Pest FeeWhat is included
Rats£49 The fee covers the treatment, which usually consists of up to three visits.
Mice£49 The fee covers the treatment, which usually consists of up to three visits.
Fleas/ cockroaches £80The fee covers the treatment, which usually consists of up to two visits.
Bedbugs£135The fee covers the treatment, which usually consists of up to three visits.
Wasps and hornets£47 per nest This service is only available for nests up to a height of 8 metres. Additional wasp nest removal is £15.
Ant treatment£45 The fee covers the treatment, which usually consists of up to two visits. An inspection visit costs £33.
Out of office hours £45

Add this to the standard rate.

Other types of pest

Seagulls

We receive many complaints about seagulls especially in the summer. The leaflet below provides information on how to reduce the problem and how to discourage gulls when they cause a nuisance. Properly disposing of waste and rubbish is important. Feeding gulls is discouraged as they can obtain adequate food elsewhere. If you wish to feed garden birds use hanging feeders.

    pdf icon Advice on herring gulls [97kb]

    Further assistance

    • you can use The British Beekeepers Association to help you identify honeybee swarms and find links to local registered collectors/beekeepers
    • some wild animals such as badgers require a licence to deal with - call DEFRA on 08459 33 55 77, or email helpline@defra.gsi.gov.uk
    • you can contact local pest control companies and liaise directly if you're experiencing problems with another type of pest